500 BC Exchanges & Return Policy

Hassle-Free Return Policy

Customer satisfaction is very important to us. Here at 500 BC we have a hassle free 60 day return policy.

Product Return Form

Download the product return form

Damaged item

We will replace any damaged item at no cost to the buyer, as long as we are notified within 5 days after merchandise has been received.

Satisfaction Guaranteed

If you are not satisfied with the merchandise you purchased from our site, you can return the merchandise within 60 days from the day received for a product exchange or we will refund your money excluding the shipping fee. Please email or call us before returning merchandise to obtain the correct return address for your package. The merchandise must be in excellent unused condition and adequately packed with original packing material and insured before returning. Custom orders, special orders, and bulk orders are nonrefundable.

Customized & Personalized Orders

We cannot accept returns or issue refunds for customized merchandise. We will replace the merchandise if it is damaged at no cost to the buyer.

Customer Service

Customer Service telephone number 1-866-77-500BC (1-866-775-0022)

If you have any questions please email us at Service@500BC.com

500 BC is a member of the U.S. Chamber of Commerce